8:00 – 8:30 a.m. Registration 8:30 – 4:30 p.m. Professional Development Seminars

• Strategic Planning
  Presented by Katharine Bondy
  
  Bears, Bullies and Bad Behaviour
  Presented by Murray Vines, M.A., C. Psych., CHRP; Patti Connolly, B.A., PD/AD, CHRP and Claudia Verburgh, CMC, CHRP
  
  Protocol for Building Business Relationships
  Presented by Joanne Blake
  
  
• Loss and Risk Management
  Presented by George Jergeas, Ph.D.

Lunch - 11:45 - 1:15 p.m

• Difficult Conversations
  Presented by Billy Strean, Ph.D.

Strategic Planning
Presented by Katharine BondyKatharine has the human resource designation, CHRP, and a B.Ed. from U of Saskatchewan. Her areas of expertise are team-building, strategic planning, leadership and organizational design. Katharine gained this experience while working in consulting engineering firms, manufacturing, healthcare and service industries.After completion of this seminar, the participant will be able to:

1. Analyze their business environment
2. Forecast their market sector’s future
3. Create a core ideology for their company
4. Define their company’s strategic direction
5. Define their company’s competitive advantage
6. Understand the goal setting process and set goals
7. Create a master plan
8. Commission a project charter------------------------------ Bears, Bullies and Bad Behaviour
Presented by Murray Vines, M.A., C. Psych., CHRP; Patti Connolly, B.A., PD/AD, CHRP and Claudia Verburgh, CMC, CHRPMurray leads the psychology practice for Mastel Associates Ltd. of Calgary. He is a Chartered Psychologist and a Certified Human Resources Professional with a focus on performance management, leadership development, stress management consulting and comprehensive psychological assessment.

Patti is a senior consulting professional with Edmonton’s Connolly Verburgh Consulting Group Ltd. A Certified Human Resources Professional with extensive experience in career development and human resource management, she has a history of success helping organizations with their people problems. Patti currently teaches at Concordia University.

Claudia is a Certified Management Consultant and Certified Human Resources Professional with Connolly Verburgh Consulting Group Ltd. With over 15 years experience specializing in organization development, career development and human resources, Claudia has a passion for helping organizations to appreciate and maximize the value of their most precious resource – their people. Claudia is active in the local Human Resources community on several boards including the Human Resources Management Association of Edmonton and the Human Resources Institute of Alberta.This workshop will provide engineering professionals in leadership roles with tools to deal with and prevent bullying and other problem behaviours within their work environments. Please note that the workshop is not designed to meet the needs of individuals who may currently be the target of bullying behaviour.

The facilitators will review strategies and techniques leaders can utilize to deal with problem behaviours evidenced by their direct reports.

Through awareness building and practical application participants will:
1. Gain an understanding of the most pervasive behaviour problems and how they may appear.
2. Learn how to identify signs that a performance problem is developing.
3. Better understand myriad causes of bad behaviour in the workplace.
4. Learn how to identify techniques and strategies for dealing with the various behaviours.
5. Appreciate the costs and consequences of not dealing with problem behaviours. ------------------------------

Protocol for Building Business Relationships
Presented by Joanne BlakeJoanne has been a Certified Image Consultant since 1985. She has certification from the Association of Image Consultants International (since 1990); Personality Dimensions Certification through Career/Life Skills Resources Inc. and True Colours Certification through Career/Life Skills Resources. Joanne’s major areas of expertise are in Social Skills for Business: Business Protocol & Etiquette, Image Management, Team Building and Interpersonal Communication. Her primary experience is as a customer service trainer/coordinator for a major clothing chain and as a professional image and client relationship consultant for many organizations within several industries.After completion of this seminar, the participant will be able to:

1. Effectively and confidently host clients
2. Make proper introductions of self and others
3. Establish a game plan to prepare for networking events
4. Utilize the conversation cycle; small talk, conversation builders and graceful exit
5. Nurture and maintain internal/external relationships
6. Use personal image as a business tool by dressing strategically for your various audiences------------------------------ Loss and Risk Management
Presented by George Jergeas, Ph.D.George has a B.Sc. in Civil Engineering from Baghdad Tech. Univ. and an M.Sc. and Ph.D. from Loughborough Univ. of Tech. in the UK. His major areas of expertise are in project management, claims and disputes, dispute resolution and teambuilding. George gained this experience while working in infrastructure civil engineering and building projects.Loss and Risk Management (Related to the Practice of Engineering and Geoscience)After completion of the seminar, the participant will be able to:1. Discuss loss and risk management as they relate to the law of contracts
2. Demonstrate an understanding the requirements of the law of tort and negligence
3. Explain key health and safety issues as they relate to risk and loss management
4. Describe loss and risk management as it relates to environmental issues ------------------------------

11:45 – 1:15 p.m. – Luncheon Speaker Difficult Conversations
Presented by Billy Strean, Ph.D.

Billy has a B.A. from Grinnell College, Iowa, an M.A. from U of Iowa and a Ph.D. from U of Illinois. He is also a certified professional co-active coach and a certified laughter leader. His major areas of expertise are in sport psychology, performance, coaching, “play, fun and games,” optimal experience. Other than through formal education, Billy gained this experience through 12 years of consulting with elite athletes, business and educational institutions.